FAQ

Orders & Shipping

How long does delivery take?
Orders are processed within 1–3 working days, then delivered across the UK and EU in 7–12 working days. Delivery is free on UK orders over £50.

How do I track my order?
You'll receive a shipping confirmation email with a tracking link once your order has dispatched. You can also visit our Track Your Order page.

Returns & Exchanges

What is your returns policy?
You can return items within 30 days of delivery, as long as they're unworn, unwashed and have their original tags attached. Email support@blegant.com to start a return.

How long do refunds take?
Once we've received and inspected your return, refunds are issued to your original payment method within a few working days.

Sizing

How do I find my size?
Check the size guide on each product page for detailed measurements to help you choose the right fit.

Discounts

Do you offer a discount for new customers?
Yes — new customers can get 10% off their first order with code GET10 at checkout.

Contact

How can I get in touch?
Email us at support@blegant.com and our team will get back to you as soon as possible.

Frequently asked questions

Orders & delivery

Standard UK delivery takes 3–5 working days. Express delivery arrives within 1–2 working days when ordered before 2pm. You'll receive a tracking link by email as soon as your order is on its way.

Standard delivery is free on all orders over £40. For orders under £40, standard delivery is £3.95 and express delivery is £5.95.

Yes, we ship to most of Europe. International delivery times and costs are calculated at checkout based on your location.

Absolutely. Once your order has been dispatched we'll send you a tracking link by email so you can follow every step of its journey.

Returns & exchanges

We offer free returns within 30 days of delivery. Items should be unworn, unwashed and returned with their original tags attached.

Simply pop your items back into the packaging, attach the prepaid returns label included with your order, and drop it off at your nearest collection point. To exchange for a different size or colour, place a new order and return the original for a refund.

Refunds are processed within 5–7 working days of us receiving your return. The amount will be credited back to your original payment method.

Sizing & fit

Each product page has a detailed size guide with measurements to help you find your perfect fit. If you're between sizes, we generally recommend sizing up for a relaxed, everyday feel.

Most of our pieces are designed to be true to size. Any specific fit notes are included in the product description, so it's always worth a quick read before you order.

Payments & account

We accept all major debit and credit cards, as well as Apple Pay, Google Pay, PayPal and Shop Pay for a quick, secure checkout.

No account is needed — you can check out as a guest. Creating an account simply makes it easier to track orders, save your details and manage returns.